Delivery

If you're anything like us at Not Sold in the Supermarket, you don't like paying for delivery! We have a clear and simple delivery cost, with no nasty surprises. IT'S FREE! To all UK mainland address's. 

Delivery will take 3-5 working days, we will always get your order to you as quickly as possible. 

Weight Restrictions

Food and drink products can be heavy, and we have weight limits placed on us by the couriers that deliver your orders. Because of this, we can only deliver orders that are within these limits: 
Standard Delivery - 15KG maximum 
Now there's no need to panic, as this should be more than enough. If the delivery is over the maximum weight limit then an error will be displayed on checkout or we will get in touch after checkout. You can either remove an item from your cart, or you can call us on 07800 540599 and we will be happy to provide you with some delivery options. 

Returns & Replacements

If you have changed your mind about an item, or if it's not exactly what you expected you can easily return your purchase for free! You have 14 days to request a return or exchange, more information can be found here
Your initial delivery cost will also be fully refunded, if applicable. 

Emails and Text Alerts 

When you order from us we require a valid email address and mobile number. This is so we can send you emails confirming the delivery details, and provide a tracking number (where applicable). Some of our delivery partners provide a SMS alert service where you can manage your delivery, and even a 1 hour delivery window on the morning of the delivery. 
 

Delivery Zones 

We delivery to a majority of the United Kingdom. A full list of areas where we can deliver to is below. If you are unsure, please contact us on 01962 657204.
We only deliver to UK Mainland: England, Wales, Scotland excluding Highlands & Offshore Islands. 
Unfortunately we do not deliver to the following areas: 
Scottish Highlands AB30-38, AB44-56, FK17-99, G83, HS1-9, IV1-99, KA27-28, KW, PA20-99, PH15-99, ZE
 Isle of Man  IM1-99
 Isles of Scilly TR21-25 
 Channel Islands JE, GY 
 Isle of White